*️⃣ In this course, you’ll learn how to clarify your library’s policies, solidify your library’s positions, and clearly communicate your mission, vision, and values. Learn methods to build community and stakeholder support for your library and how to handle communications with internal and external stakeholders should your library face a book challenge.

*️⃣ Learning Outcomes:
- Concrete tips for strengthening the public’s support of the library now, including tips on promoting your library's mission, vision, and values, and the value of protecting intellectual freedom.
- Strategies for publicly responding to a censorship challenge, including media relations, crafting talking points, and communicating with patrons.
- Successful promotional ideas from real-life libraries designed to educate and empower readers about the importance of protecting the right to read.

*️⃣ Course instructor:
The instructor of this course is Angela Hursh, Manager (Library Engagement, Marketing, and Professional Development) for NoveList. Angela's background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County and 20 years as an Emmy-award-winning broadcast television news journalist. In her current role for NoveList, Angela helps libraries create effective and engaging marketing with a personalized approach.

Topics: Marketing, promotion, outreach, promoting your library, freedom to read, practicing inclusivity, customer service

*️⃣ This course is designed for library staff in the United States, Canada, Australia, and New Zealand.